Frequently Asked Questions

What are the check-in and check-out times at Eningu Kalahari Lodge?

Check-In: / Check-Out: 10:00

Do you offer Day Rooms?

Yes. If your flight departs later and you wish to retain your room, please enquire about booking a day room.

What is the fire safety policy at Eningu Kalahari Lodge?

In the event of a fire, please evacuate all buildings immediately and report the incident to staff. Fire extinguishers are located in each room. Please gather at the main parking area. A First Aid kit is located at Reception near the kitchen entrance.

During the dry season, bushfire risk is high. Smoking is strictly prohibited on walking trails. Please use designated smoking areas on the veranda only.

Are bushfires a concern at Eningu Kalahari Lodge?

Bushfires are often caused by lightning during dry thunderstorms but also by careless handling of fires, smoking materials, or machinery. Fires spread rapidly and pose serious risks to people, animals, and livelihoods.

Open fires are strictly prohibited on lodge and farm grounds. Please smoke only in designated lodge areas and dispose of smoking materials safely.

Do the rooms have a safe?

The small key on your room key ring opens a locker at Reception for valuables. Please remember to remove your items before departure. The reception area is always accessible.

What is your recommended tipping policy?

Guests often ask about tipping. We suggest NAD 30–50 per person per day, collected at Reception and shared among all staff monthly. Thank you for your generosity.

What can you tell me about the Porcupine (Eningu)?

The Southern African Crested Porcupine (Hystrix africaeaustralis) occurs throughout Namibia and is found in nearly all habitats with adequate shelter.

Porcupines are nocturnal and shelter during the day in burrows or rocky crevices. They are Africa’s largest rodents, weighing up to 24 kg and reaching 1 metre in length. When threatened, they raise and rattle their quills, charging backwards if attacked. Contrary to myth, porcupines cannot shoot their quills.

They are primarily vegetarian, feeding on roots, bulbs, bark, fruit, and berries. While destructive to crops, they play an important ecological role. Predators such as leopard and caracal prey on them by attacking the softer underbelly.

Today, porcupine quills are often used for decoration, sometimes at the cost of the animal’s life. After observing our porcupines at Eningu, we hope you will consider this before purchasing such items.